The Global Helpdesk patronizes two CSR initiatives started by its own employees. Going one step further to its value system of ethical corporate practices, The Global Helpdesk encourages and supports employees to take up community service activities.
Genie support is a not-for-profit voluntary organization that works towards the cause of arranging for blood during emergencies through a network of voluntary donors.Launched in November 2005, Genie Support already has over 50,000 registered donors from across the country. More than 10,000 voluntary donations have already been made through Genie Support totally free of cost and valuable lives have been saved.
Started in August 2006, UMEED is an unregistered group, comprising of employees from across the The Global Helpdesk Group. Every month, the members contribute money from their own pockets depending on their convenience. This pool of money is then used to help NGOs within the city. The team targets different NGOs every month with the focus being on selecting those which are not otherwise funded by any government or private establishment. The team first visits the selected NGO, understands their needs and tries to provide for the most essential of these needs based on the collections for the month. The team also collects used clothes, shoes and usable household items like toys, bags and utensils that are distributed to the needy through the NGOs.
Till day, UMEED has provided medicines, groceries, a motor pump, water storage drums and clothes amongst other things to organizations like the Missionaries of Charity, Home for the Disabled, Government Schools and Forum for Street Kids.